You can now easily update your business contact information on HSBCnet

Keeping this information updated ensures that HSBC can contact you when it’s most important.

Contact us

Request a callback

Every customer enquiry is important to us. By providing details about your business interests we can direct your enquiry to our most relevant team member.

Please don’t enter confidential information such as your bank account details here.
All fields are mandatory unless otherwise indicated as optional.

  1. Current: Step 1 of 2 01
  2. 02 Step 02

Reason for contacting us

Enter a topic
Enter a topic

Contact details

Please enter your name
Please enter your telephone number

When may we call you?

Preferred time of day

We will call you within the next 3 business days

Back

Request a call-back - Your business interests (optional)

Every customer enquiry is important to us. By providing details about your business interests we can direct your enquiry to our most relevant team member.

Please don’t enter confidential information such as your bank account details here.
All fields are mandatory unless otherwise indicated as optional.

  1. 01 Completed Step 01
  2. 02 Current Step 02

Business size (optional)

Your business turnover

Your industry sector (optional)

Your market interest (optional)

Which international markets interest you?

Add your business interests

Please don’t enter confidential information such as your bank account details here.
All fields are mandatory unless otherwise indicated as optional.

Business size

Your business turnover

Your industry sector

Your market interest

Which international markets interest you?

Request a callback

  • Sorry

We’ve encountered a problem

We couldn’t send your message. Please try again, return later or call us on

Request a callback

  • Thank you

We’ll be in touch

A Relationship Manager from HSBC UAE will give you a call within three business days.

Your interests

  • Business name:
  • Turnover:
  • Sector:
  • Location:
  • International markets:

Add your business interests

We won’t sell your data or misuse it. Read how we handle your details in our cookie policy.

What details can you update?

  1. Office mailing address and telephone number
  2. Primary and secondary contact person details (including name, mobile telephone, and email)
  3. For high-value transactions, alternative contact person details (primary and secondary)

What do I need to do?

  1. Log onto HSBCnet
  2. Go to the Message Centre
  3. Create a new message
  4. From the drop-down options, select:
    • From Location, select the location of the entity that requires a change in contact details
    • From Account Number, choose any of the accounts corresponding to the entity that requires updating
    • From Category, select ‘Account Services’
    • From Message Type, select ‘Business Contact Update’
  5. Complete the template and submit
  6. To ensure the security of your data, an Authorised User will need to log onto HSBCnet to approve the submission

System Administrators can grant permission to any User requiring access to the following message types: ‘Message Centre – Other request types.’

If you need assistance with permissions or submitting a Message Centre request, please contact the HSBCnet Support Centre.

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.